Open Positions
Come Work with Our Family
Tri-Cities Skin & Cancer is actively seeking dedicated individuals with quality skills:
- Medical Assistants
- Licensed Practical Nurses
- Medical Receptionist/Patient Coordinator
We are accepting applications for MA/LPN at all times.
We offer competitive pay and a stellar benefit package!
Benefits Include:
We offer competitive pay and a stellar benefit package!
-
Good working hours:
No nights, weekends or holidays - Employee Health Insurance covered at 100%
- Health Savings Account contribution
- Up to 3 weeks paid vacation in the first year of employment
- Privately owned
- 401K contribution
Now Hiring
Medical Receptionist/Patient Coordinator
Position Summary
The Medical Receptionist/Patient Coordinator is responsible for providing excellent customer service while handling incoming calls, scheduling appointments, and assisting patients with general inquiries. This role serves as the first point of contact for patients, ensuring a positive and efficient experience in alignment with the practice’s values and standards of care.
Key Responsibilities
-
Answer incoming phone calls promptly and professionally, directing calls to the appropriate departments or personnel as needed.
-
Schedule, reschedule, and confirm patient appointments according to provider availability and office protocols.
-
Verify and update patient demographic and insurance information in the practice management system.
-
Provide accurate information regarding office policies, procedures, and services.
-
Handle messages and patient requests efficiently, ensuring timely follow-up and communication with clinical staff.
-
Document all patient interactions clearly and accurately within the electronic health record (EHR) system.
-
Assist with appointment reminders, cancellations, and no-show tracking.
-
Collaborate with team members to optimize scheduling efficiency and minimize patient wait times.
-
Maintain patient confidentiality and adhere to HIPAA guidelines at all times.
-
Support front desk and administrative operations as needed.